Frequency Asked Questions
Q: What are the steps to order?
A: Simply fill in the order form at our website, complete all required details and submit. We will send you an email or call you to confirm the order within the next 24 hours
Q: What are your payment methods?
A: For internet orders, upon confirmation, you can pay through PayNow or internet banking (OCBC Bank). Walk-in customers can pay by cash or PayNow.
Q: How do I contact you?
A: Send us an email at firstname.lastname@example.org. We will reply to confirm the order within the next 24 hours
Q: Do I need to order in advance?
A: Yes. Do order at least 3 days before the delivery date. Note that orders are subjected to confirmation.
If your order required is within 3 days, please contact us at 88137636 or drop us an email at email@example.com, we will try our best to accommodate!
Q: Are there delivery charges?
A: Free delivery to 1 location for orders above 60 pieces. Delivery charge of $5-15 applies for orders below.
Q: What are your delivery timing?
A: Deliveries are made between 12pm to 530pm Tuesday to Saturday including Public Holidays if it falls on the opening days. Do allow for 30 minutes allowance in case of heavy traffic!
Q: What are your opening hours?
A: We are open from 10am Tuesday to Saturday. We will close after we sold out for the day. Sunday and Monday are our off days.
Q: Do you have self pick-up available?
A: Yes, this is our address
Q: Can I keep the Ang Ku Kueh for a few days?
A: As our kueh are prepared upon orders, we recommend to consume within the same day (and also because our kueh do not contain preservatives!). Otherwise to refrigerate the next day by noon and consume all within 3 days after refrigerated.
Q: What if I have other enquiries?
A: Email firstname.lastname@example.org for enquiries